Play to Heal Privacy Policy

1. Information We Collect

We collect information to help provide, improve, and personalize your Play to Heal experience.

1. Information You Provide

   • Account Information: Name, email address, password, and organization/school affiliation if you choose to provide them.
   • Profile and Game Data: Mood emojis and supportive posts.
   • Communication Data: Feedback, messages, or inquiries sent to our team.

   Information Automatically Collected

   • Usage Data: Device type, browser, IP address, pages visited, game session length, and in- app interactions.
   • Cookies and Analytics: To understand engagement, improve user experience, and remember preferences.

2. How We Use Your Information

We use your information to:

1. Provide and improve our games, platform, and related services.
2. Maintain platform security and prevent unauthorized use.
3. Communicate updates, respond to questions, and provide support.
4. Conduct research and anonymized data analysis to improve emotional health and connection outcomes.
5. Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in the following cases:

• With trusted partners (e.g., analytics providers) who are contractually bound to safeguard data.
• With your consent, when collaborating with facilitators, universities, or organizations using Play to Heal for group sessions.
• For legal reasons, to comply with applicable laws or protect rights, safety, and security.
• In anonymized or aggregated form for research or program evaluation—never in a way that personally identifies you.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law or for ongoing program evaluation. You may request deletion of your account or data at any time by contacting us at info@playtohealhub.com

5. Children’s Privacy

Our platform is intended for users aged 13 and above. If you are under 13, please use Play to Heal only with the supervision and consent of a parent, guardian, or educator. We do not knowingly collect personal information from children under 13.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to processing.
• Request a copy of your data.
• Object to certain processing (e.g., analytics or marketing).

To exercise these rights, contact info@playtohealhub.com

7. Data Security

We use industry-standard measures—including encryption, secure servers, and limited access protocols—to protect your data from loss, misuse, or unauthorized access. However, no online system is fully secure, and users share data at their own discretion.

8. International Data Transfers

As a global platform, your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable privacy laws and use adequate safeguards such as Standard Contractual Clauses (SCCs).

9. Third-Party Links and Integrations

Play to Heal may contain links or integrations (e.g., with universities, NGOs, or facilitators). We are not responsible for the privacy practices of external sites or partners. Please review their policies before sharing personal data.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect platform improvements, legal updates, or operational changes. Updated versions will be posted with a revised “Effective Date.”

11. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact:

Trance4mation Games, LLC
Attn: Privacy Officer
Email: info@playtohealhub.com
Website: www.playtohealhub.com